Terms of service

RSW — Roofers Supply Warehouse Terms of Service

These Terms of Service govern use of the RSW — Roofers Supply Warehouse website and purchases made through the store.

By accessing the website or placing an order, you agree to these Terms.

Products and Availability

RSW sells roofing materials and related products, including roofing fasteners, underlayment, accessories, and other contractor supplies.

Product availability may change without notice.

RSW may limit quantities, decline an order, cancel an order, or contact a customer when inventory, supplier availability, pricing, shipping, fraud-prevention, or fulfillment circumstances require it.

Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, quantities, compatibility information, and pricing.

Packaging, appearance, manufacturer specifications, and product details may change.

Customers are responsible for confirming that products are suitable for their intended application and meet applicable project specifications, manufacturer requirements, building codes, and professional requirements.

Pricing

Prices are subject to change without notice.

Online pricing may differ from contractor, pallet, negotiated, promotional, or special-order pricing.

Bulk and volume pricing is available only when specifically quoted or approved by RSW.

Orders

Submitting an order does not guarantee acceptance.

RSW may contact customers to verify order details, availability, payment information, shipping requirements, or delivery arrangements before fulfillment.

Payment

Payment is required according to the method selected at checkout.

Available payment methods may include credit/debit cards, accelerated checkout services, and approved manual payment methods such as ACH or bank transfer.

Orders paid through manual bank transfer remain unpaid until RSW confirms receipt of cleared funds.

RSW may delay shipment, pickup, or delivery until payment has been confirmed.

Taxes

Applicable taxes may be calculated and collected based on the order, customer location, and RSW's tax obligations.

Tax-exempt customers are responsible for providing valid exemption or resale documentation when required.

Shipping and Delivery

Shipping and delivery are governed by the RSW Shipping, Pickup & Local Delivery Policy.

Delivery dates and carrier transit estimates are estimates unless RSW expressly agrees otherwise in writing.

Returns and Refunds

Returns, refunds, cancellations, and damaged-order claims are governed by the RSW Refund & Return Policy.

Bulk and Special Orders

Bulk, pallet, recurring, negotiated, and special-order transactions may be subject to additional terms regarding:

Deposits
Payment
Freight
Lead times
Returns
Cancellations
Product availability

Any additional terms communicated as part of a quote or order become part of the agreement for that transaction.

Contractor Responsibility

RSW supplies materials but does not guarantee installation results.

Customers and contractors are responsible for:

Proper product selection
Installation methods
Manufacturer requirements
Building-code compliance
Jobsite conditions
Safety requirements
Storage and handling of materials

Website Use

You may not use the RSW website:

For unlawful purposes
To interfere with website security
To introduce malicious software
To attempt unauthorized access
To engage in fraudulent transactions
To misuse intellectual property

Intellectual Property

RSW names, logos, website content, graphics, photography, branding, and original materials are owned by or licensed to RSW unless otherwise stated.

They may not be reproduced or used commercially without authorization.

Manufacturer names, trademarks, and product images remain the property of their respective owners.

Third-Party Services

The website may use or link to third-party services, including Shopify, payment processors, shipping carriers, and other service providers.

RSW is not responsible for third-party websites or services beyond the extent required by applicable law.

Disclaimer

To the extent permitted by law, products and services are provided subject to applicable manufacturer warranties and the terms stated on the RSW website.

RSW does not make warranties beyond those expressly provided in writing.

Limitation of Liability

To the fullest extent permitted by law, RSW will not be liable for indirect, incidental, consequential, special, or lost-profit damages arising from use of products, delayed shipments, website use, or other transactions.

Nothing in these Terms limits rights or remedies that cannot legally be excluded.

Governing Law

These Terms are governed by applicable United States and Colorado law, without limiting any mandatory rights available to customers under applicable law.